Welcome to our pre-order guidelines!

What is a pre-order?
A pre-order is the opportunity to order a product before its official release or availability. This allows you to have exclusive access to new articles. However, please note that pre-orders require special considerations. Cancellation of pre-orders is only possible within 48 hours. Cancellation afterwards is excluded.

Patience is required:
Pre-order products usually take longer to reach you as they often have to be produced or delivered first. We ask for your patience and recommend taking note of the estimated delivery times.

Inventory check:
It may happen that pre-orders have to be canceled at short notice if the product is no longer in stock. Before placing a pre-order, we recommend that you check availability. We'll keep you up to date.

Communication is key:
We will inform you about the status of your pre-order. Please note any updates or changes to avoid unpleasant surprises.

Payment methods:
Make sure your payment method is current and valid as pre-orders are often not settled until a later date. This helps to avoid delays in delivery.

We want your pre-order experience to be as smooth as possible. If you have any questions, please do not hesitate to contact our customer service. Thank you for choosing pre-orders from us!